Achieve operational excellence in a dynamic world

Gain 360 degree visibility across the end-to-end environment. Manage business service health in dynamic, heterogeneous environments.

  1. Obtain the Operational Intelligence to resolve known and unknown issues
  2. Analyze, anticipate and remediate service health issues quickly, efficiently
  3. Optimize performance & availability across applications, systems, networks and storage, over cloud, virtual and traditional IT environments

Minimize outages. Assure Quality of Service. Improve user experience at lower cost to the business.

Key features

  • Real time visibility over the entire environment and in individual domain silos
  • Collect, store and analyze logs & machine data with events & performance data
  • Automation and simplification of operational tasks – universal event correlation
  • Predictive Analysis, Capacity & Performance optimization – Service Intelligence
  • Heterogeneous coverage for various environments & application types

HP Business Service Management (BSM) components

Leveraging a comprehensive, Run-time Service Model (RTSM) that tracks & manages dynamic changes, HP BSM helps align ITIL processes and quickly identify issues. It combines the following:

Operational Analytics

Intelligence based on correlation of events and topology across data collected across disparate sources including logs, machine and performance data

Automatic correlation of fault and performance events across disparate, heterogeneous IT domains

  • Operational Analytics

Intelligence based on correlation of events and topology across data collected across disparate sources including logs, machine and performance data
Service Intelligence – Plan, Predict, Prevent
Convert data into actionable knowledge. Provides intelligence to predict and resolve issue, and plan & optimize capacity

  • Service Intelligence

Advanced analytics in a dynamic world to anticipate the future, optimize the present and report the past

  • HP Service Health Analyzer

Provides advanced notification of service degradation so you can remediate issues before business is impacted

  • HP Service Health Optimizer

Capacity management, resource optimization and workload placement from a business service perspective

  • HP Service Health Reporter

Cross-domain reporting in dynamic environments for performance optimization of your business services

  • Application Performance Management (APM)

A 360 degree view of application performance. End user Management, In-depth Diagnostics, End to End Service Level Management

  • Application Performance Management

Complete visibility into the heart of your applications—into the vital functions of your business

  • Mobile Application Monitoring

Monitoring software for applications accessed by mobile devices or web browsers

  • Solutions for DevOps

A solution for unifying IT silos to increase end-to-end agility

Systems & Virtualization Management
Centralized, comprehensive IT operations management

Consolidated and correlated fault and performance events across physical and virtual IT infrastructures

Consolidation and correlation of fault and performance events across an IT infrastructure for fast resolution

Remote monitoring of IT infrastructure and applications without installing any software on target systems

  • HP Virtualization Performance Viewer

Web-based analysis and visualization tool that analyzes performance trends of elements in virtualized environment

  • HP Virtualization Management

Comprehensive monitoring for applications running on virtual machines and for the underlying IT infrastructure

Automated Network Management (ANM)
Automation across the network that enables cost-effective, efficient and secure control of network operations

  • HP Automated Network Management

Automation across the network enables cost-effective, efficient and secure control of network operations

 

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